Returns and withdrawal
DRAFT — TO APPROVE. This text is a draft and has not yet been checked by a lawyer or adopted by us.
Made-to-measure covers
We make a made-to-measure cover especially for you, to your sizes and choices. The right of withdrawal (cooling-off period) therefore does not apply (Dutch Civil Code art. 6:230p(f)). If the cover does not fit through our mistake, we make it again or repair it: see Warranty.
Covers from our standard range
If you choose an existing cover from our range, without your own sizes, you have 14 days to change your mind after receiving it.
- Tell us within those 14 days that you withdraw, by e-mail to [to fill in: e-mail address], if you like with the model form below.
- Send the cover back to [to fill in: address] within 14 days after that. The cost of returning it is yours.
- We refund the price and the standard delivery cost within 14 days, by the same payment method.
- You may unpack and look at the cover as you would in a shop. If it has been used more than that, we may deduct the loss in value.
Model withdrawal form
To [to fill in: trade name], [to fill in: address], [to fill in: e-mail address]:
I hereby give notice that I withdraw from my contract for the sale of the following goods: [order number, product]. Ordered on / received on: [date]. Name and address: [...]. Date and (on paper) signature.